COVID-19 Response and Resources

PRESCHEDULED APPOINTMENTS AVAILABLE FOR HACSB OFFICES

The Housing Authority of the County of San Bernardino (HACSB) continues to monitor and follow the guidance provided by the State of California, the County of San Bernardino’s Public Health Department, and the Center for Disease Control and Prevention (CDC) to address the impact of the potential spread of the coronavirus “COVID-19”.

In-person service at HACSB offices is available by prescheduled appointment. Customers can also reach any of our team members via phone or email, and our online applicant and resident portals are available to provide current information twenty-four hours a day.

Please use the links below to view our contact information or to contact us through this website:

Contact Information:  https://hacsb.com/offices/

Contact Us:  https://hacsb.com/contact-us/

All non-urgent, non-emergency work orders and housing quality standards inspections resumed March 15, 2021.

Our top priority is the safety of our residents, staff, and communities we serve.  As a local public agency, HACSB performs “essential governmental functions”, as such our agency staff will continue to be available via prescheduled appointment, phone, email, and the online portals.

Because we anticipate a higher than normal call volume, we respectfully ask for your patience as we work on answering and returning all calls.  We apologize for any inconvenience, and we thank you for your patience during this time.

FREQUENTLY ASKED QUESTIONS FOR APPLICANTS AND PROGRAM PARTICIPANTS: please click here (updated April 20, 2021).

COVID-19 Waivers Public Notice, please click here (updated January 26, 2021)

Eviction Prevention for At Risk Tenants

Click here to access HUD’s Tenant Repayment Plan Communication Guidance 

Click here to access HUD’s Tools for Landlords with Tenants impacted by COVID-19

COVID-19 Resources

Click here to access the County of San Bernardino’s COVID-19 Response website.

Click here for a list of resources available to families and individuals.

HACSB does not endorse or sponsor any of these activities.  We are sharing information that comes our way and may be helpful to you and/or your family.

COVID-19 Update for Landlords
(April 20, 2021)

The Housing Authority of the County of San Bernardino has implemented the following temporary measures to help prevent the spread of COVID-19 (Coronavirus) and address the financial impact to the Housing Authority until further notice:

  • The Housing Authority of the County of San Bernardino resumed in-person inspections on March 15, 2021. Initial inspections that were completed via self-certification will be scheduled for an in-person inspection. Inspections that were postponed will be completed over the next several months. You will receive notification by mail of the inspection appointment.
  • To reduce the risk of exposure to COVID-19, you are encouraged to contact Housing Services staff by telephone, email, or letter. However, if these options do not work for you, you may contact us for an appointment. Appointments are available on a limited basis. Please note that masks are required, and restrooms are not available. The phone numbers for the three Housing Services offices are listed below.

COVID-19 Update for Vendor/Trade Partners
(3/23/2020)

The Housing Authority of the County of San Bernardino is a public agency that performs an “essential governmental function” per the California Health and Safety Code (Section 34310). While our offices have been closed, for in person service, our staff continues to remain at work on site. The safety of our staff and the families that we serve is of utmost importance. We also want to assure our trade partners who may be performing services at any of our offices or housing sites, that we are working daily to remain up to date with the latest changes and CDC requirements relative to the COVID-19 virus.  We are continuing to follow recommendations by our local County Public Health Department and the Centers for Disease Control and Prevention.  Due to the recent impact of the COVID-19 virus, we understand that this may impact your business and/or work schedule. There is a growing concern surrounding this Virus and its fallout. Our office will still continue to process work orders and payments for work completed. In the event of your inability to perform work as a result of this crisis under your current contract or if you anticipate any changes and/or closures please notify our office immediately.  Please contact Angie Lardapide with any questions or follow up at (909) 332-6340.